Community Relations Update

September 2, 2012 11:38 pm

Community updates from the Joint Information Center regarding the week of September 3.

Inclement Weather and Flooding

  • Charlotte-Mecklenburg Storm Water Services responded to one flooding incident yesterday at 228 E 9th St. Crews removed debris blocking the storm drain and resolved the issue.
  • Visit for flood safety information
  • Call 911 if you encounter flooding or possible flooding

Information for Residents and Visitors

  • The DNC Call Center (704) 391-4760 available to answer questions about DNC-specific events and activities
  • Call 311 for information about City and County operations and services. 311 has extended its hours and is open from 7 a.m. to 1 a.m..
  • Remember to visit for the latest updates on City and County operations and services. Recent updates include a full listing of public parking options in uptown, new access maps for the Ballantyne area, public transit information for Labor Day and convention week and more.


  • Elizabeth Avenue is closed between Kinds Drive and Charlottetowne Avenue. This closure is necessary for staging essential equipment and personnel to be used to support uptown activities. CATS busses will be allowed.

Public Transit

  • If you see something, say something. Always be alert of your surroundings when riding the bus, LYNX or while waiting at a stop. Remember to take all personal items with you when exiting the bus or train. If you see a suspicious item or unattended package, do not touch it. Move away from the item immediately. Notify the operator or CATS Safety and Security personnel of any suspicious or unattended packages on the bus, train, or at a station or stop.┬áTo report illegal or suspicious activity, call 911.
  • Report an unattended or suspicious package that is out of the way or hidden, was abandoned by someone who quickly left, has an odor, or has a message or note attached to it.
  • CATS is setting up bus stop signage at temporary transit center at Third and Mint Streets and the transfer station at Carson Street on Sunday afternoon. Service begins Monday morning at the temporary site.

City and County Operations Update

  • Recycling bins located uptown that were damaged in this weekend’s storm are being replaced.
  • Crews from the following department assisted with the clean-up of debris that resulted from the weekend’s storm. Solid Waste Services; CDOT, CMUD, Landscape Management, Storm Water Services and Mecklenburg County Park and Recreation.
  • Residential garbage and recycling will be collected according to the normal schedule the week of September 3. Yard waste and bulky item collection services are suspended. For locations within the secure perimeter in uptown, garbage and recycling collection will be provided on the regularly scheduled day, but between the hours of 12:01 a.m. – 6 a.m. This includes locations serviced by the City and private haulers.

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